There are 3 different subscription plans available: Starter (regular $349/month) , Growth (regular $649/month), and Limitless (regular $999/month).

The primary differences are:

Starter includes 5 team members, and includes all modules of WrazyAI except the AI Ads Tool. Starter includes 2 distinct AI Agents. Starter also includes 2000 text message segments per month & 1500 phone call minutes, and unlimited emails.

Growth includes 15 team members, and includes all modules of WrazyAI. Growth includes 10 distinct AI Agents. Growth includes 6000 text message segments per month & 2500 phone call minutes, and unlimited emails.

Limitless includes 30 team members, and includes all modules of WrazyAI. Limitless includes unlimited AI Agents. With limitless all charges for text messages/calls/and AI generation are passed to you directly with no upcharge. This plan (though our most expensive) offers significant savings for businesses doing a high volume of leads/messages/calls per month. If you'd like more information and insight on the advantages of going with limitless, please talk to sales!

On Starter and Growth, additional text message segments and call minutes are added to your account if the monthly allowance is used up. These Communications Surcharges are as follows:

For Starter: $25 for 500 additional text message segments, and $25 for 500 additional call minutes.

For Growth: $50 for 1500 additional text message segments, and $50 for 1500 additional call minutes.

Unused monthly allowances do not rollover to the next month, but unused Communications Surcharges do. For example if you are on Starter, and you used 2000 text message segments before the end of March, you would be charged an extra $25 and have 500 more added to your account. Then if you used 200 more before April, you would start April with 2300 available message segments.

Good for you. That's awesome!

Subscriptions are for a single location/brand/business.

But, you don't need to sign up for multiple subscriptions to run all your businesses! You can get started with one, and then talk to sales about adding others at a discounted rate under the same account.

All available plans are offered on a month-to-month basis with no ongoing commitment. We hate being locked in to something we're unfamiliar with and know you do to. Get to know us, start getting results, and when you're comfortable, you can always talk to sales to get an annual discount.

Our standard setup/onboarding charge is a one-time fee of $1,000. Our team spends a lot of hours setting up your account on the backend including training your AI Agents, building your lead routing, and designing your go-forward strategy. This helps cover a little of that time & energy.

Yes! We will help you get registered with TCR for business texting (A2P 10DLC). This is 100% necessary as of November 2023. But no worries. Our team understands what is required, and will do it live with you on zoom. If there is anything lacking in your business profile, our team will show you what steps to take to qualify for A2P approval. A2P approval can take less than 24 hours, but it can sometimes take up to a week. We will help you get your registration in order and stick with you till you get that approval.

Please note certain categories are not allowed by the carriers to do business texting. This is not our regulation but comes down from the oversight governance formed by Verizon, AT&T, and T-mobile. The categories of businesses not allowed include: cannabis (even in states where it is legal), firearms, drug, sexual content, debt settlement or collection, and third party lending.

Hopefully you'll love getting more leads, and making more sales! However if for any reason you find the need to cancel, you can always send us a message and just say you need to cancel. We won't rake you over the coals or make you take 1000 surveys before allowing you to cancel. Just give us at least 3 days notice before the beginning of your next billing period to ensure we can get you canceled on time.

If you cancel, you will continue to have access to the platform for the remainder of the billing period that has already been paid for.

YES! We provide you with help docs, video how to tutorials, step-by-step guides, interactive user guides, and even Live Chat tech support. If that's not enough, we also offer on-demand Zoom support. You will have all the help you need to be fully successful!

We want to make sure you are set up for success, so help you get set up and train you on how to use Pinnacle Ai CRM on a day to day basis. You'll be greeted with a hour long training session and technical set up call. You'll experience a white-glove onboarding experience to get you ready to grow your business.

The monthly subscription covers your access to the platform and allows for you to have unlimited users within it. The only other fee that may be charged is for usage of SMS & Email. However, these charges are minimal just $10 dollars will give you about 10,000 emails or 1,000 text messages. Unless you are running extremely large marketing campaigns that much is sufficient for most small businesses. Plus we also provide you with complimentary credits to get your started. Additional details provided in our Terms of Service.